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What You Agree To When You Use 89b

These terms set out the rules for your account on 89b — how you open it, fund it, and what we both expect. Access and eligibility depend on your local law and the regions we currently serve, so read this before you start.

Account-holder rulesbKash, Nagad, Rocket depositsJurisdiction-dependent accessFair use policyAccount security
89b What You Agree To When You Use 89b
ACCOUNT PROTECTION

How We Protect Your Account and Data

We take account security seriously. Your data is handled according to our privacy policy and is not shared with third parties outside what is required to process your payments through bKash, Nagad, or Rocket. If you believe your account has been accessed without your permission, contact support immediately and we will lock it while we investigate.

Data Retention

We retain account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of your data via support.

Account Security

Two-factor verification is available on your account. We strongly recommend enabling it, especially if you access 89b from a shared mobile device.

Cookies

We use session and functional cookies to keep your account logged in and to remember your preferences. You can manage cookie settings from your browser at any time.

Requesting Changes

To update your registered details — including your linked bKash or Nagad number — submit a request through support with your account ID and verification documents.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries directly. Bring your account ID when you contact us — it speeds things up.

Live Chat Open the chat widget from any page on 89b. Available during our published support hours for account and terms queries.
Email Support Write to our support address for detailed terms questions or formal account disputes. We respond within one business day.
Account Help Centre Check the Help section in your account dashboard for answers to common terms questions before reaching out directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Access depends on whether online gaming is permitted under the laws applicable to your location. We serve eligible regions only — check your local law before registering.

Depending on the breach, we may suspend or permanently close your account. Any balance held at the time of closure is handled according to our withdrawal policy and applicable law.

Contact support through live chat or email with your account ID and a written request to close. We will process it and confirm once your account is deactivated.

No. Account balances are non-transferable. Withdrawals go only to the payment method linked to your account — bKash, Nagad, Rocket, or your registered bank account.

We notify you via your registered email or in-account message before material changes take effect. Continuing to use 89b after that date means you accept the updated terms.

Raise a formal dispute through our email support channel. Include your account ID and a clear description of the issue. We aim to respond within one business day.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.