Reference

Terms That Govern Your Account on 89b

Access to 89b and use of your account wallet — including deposits via bKash, Nagad, or Rocket — is subject to these terms and to the laws of your eligible region.

Account TermsWallet Use PolicyJurisdiction NoticePrivacy Commitment
89b Terms That Govern Your Account on 89b
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 89b

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, identity verification, and support history each have defined retention periods. Your wallet activity, including bKash, Nagad, and Rocket transaction logs, is stored securely and is accessible to you from your account dashboard. We do not sell your personal data to third parties. If you want to request a copy of your data or ask us to delete records that are no longer required, contact support with your account ID and the specific request.

Data Retention

We hold account and transaction records for the period required by our operating obligations. Once that period ends, records are deleted or anonymised on a scheduled basis.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings page.

Account Security

Your account is protected by password and OTP verification on login. If you notice unrecognised activity, lock your account immediately from the security settings tab.

Data Requests

To access, correct, or request deletion of your personal data, contact support via live chat or email. We aim to respond to data requests within a reasonable timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a compliance concern, our support team handles these directly. Reach out through any of the channels below and reference your account ID so we can locate your records quickly.

Team online

Live Chat

Open the chat widget from any page while logged in. For legal queries, select the Account and Policy topic so it routes to the right team.

Email Support

Send your query to our support address listed in your account settings. Include your registered mobile number for faster verification.

Account Help Centre

The Help Centre in your account dashboard covers common policy questions, data requests, and how to update your registered details.

Common Legal Questions About Your 89b Account

These are the questions we hear most often about how our terms work in practice. If yours is not here, contact support directly.

These terms apply to anyone who opens an account or uses the 89b platform. Eligibility depends on your local law and region — confirm this before you register.

If local law in your region restricts or prohibits online casino activity, you are not eligible to use 89b. We do not override local legal restrictions and access may be blocked for ineligible regions.

Contact our support team via live chat or email with your account ID and a data access request. We will locate your records and respond within a reasonable period.

Yes. Send a deletion request through support with your account ID. We will remove data that is no longer required, subject to any retention obligations we must meet.

Raise a dispute through the Help Centre in your account dashboard or contact support directly. Include the transaction date, amount, and the wallet method used so we can investigate promptly.

We post updates to this page when terms change. Continued use of your account after an update is posted means you accept the revised terms. Check this page periodically for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.